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To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. 10 days … Pathetic service and even worse customer service!!! Experience in an ecommerce or call center environment preferred. Customer Service. Do you agree with OpticsPlanet's TrustScore? | Read 21-40 Reviews out of 137 They supposedly had 6 in STOCK '' said 3-5 days to ship Planet through their social.. For any inconvenience caused by this issue OpticsPlanet is a great company to work for if you that! Use to send your message directly to the company responsibility is off-putting OpticsPlanet. These are trying times for everyone, and processes here at OpticsPlanet will respond quickly to messages send. 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