I have several friends who are chronically late. How to Deal With Someone Who's Always Looking for a Crisis Expert tips to handle a partner or co-worker who feeds on drama. How to Handle Late and Absent Employees There are certainly times when you have to be a manager. A discipline and punctual person always get the admiration and interest of those around them making them a dependable person. Keep track of employee lateness and if you see one or two staff members are late much more than the rest of the working team, consider that you may have to deal with them. Most of us cringe when we hear the words “ micro-manager ,” but sometimes it’s a necessary evil, and managing a constantly tardy employee is one of them. How can Charlotte deal with a team member who is always late in a Q4 way? Of course, everyone gets sick. Being a late-comer does not mean that he has bad intentions regarding anything. When I have plans with one of them, I know it's in my best interest to be 15 minutes late, or to arrange to meet at my home (or someplace equally convenient for me). Absenteeism: Late employees are bad enough, but what about employees who just don’t show up? Other staff members will always notice when someone is chronically late for work, and this can start to cause friction and animosity among employees. Explain that you want to understand what is causing their lateness and find out if there’s something you could help with. Dealing with someone who always arrives late can be annoying, but even more so if this person is your friend, family member, or an employee. Though managers assume staff members will occasionally be late, if employees begin to be late for work regularly , then actions need to be taken to protect the company and to improve the work ethic amongst the team. If you liked How to Deal with Someone who is Always Late, check out our other leadership tips. Especially if managers are not doing anything to remedy the situation. Your first instinct is best. Also, for people who feel they're working to improve their social skills, part of doing that may involve loosening up a bit. ... They’re either late, almost late, or afraid of being late. Updated on: 17 Apr 2019 by Akash Peshin. People who are always late usually have a mix of all these 3 personality traits. Take a step back and ask yourself why this matters. One of the most common problems business owners and managers find impacts on the effectiveness of the company is employee lateness. I have a few people in my life who are always late. This is driving you insane and you … It's been 45 since she was supposed to pick me up. Charlotte can also emphasize the benefits of being on time. Be aware that should they actually arrive at 4PM, they will be upset with you for misleading them. Getting back to Charlotte’s team, Charlotte’s role on the team should really be more to facilitate the discussion rather than hand down guidelines. You might also enjoy our Do Your Work with a Difficult Person Quiz. Allow Flexibility. Enforce your attendance policy consistently. It is mandatory to procure user consent prior to running these cookies on your website. Next time an employee who loves to make excuses hits you with yet another excuse, follow this four-step formula, McLeod said: 1. Do not wait until you are angry and annoyed, or the rest of the team are feeling annoyed. Penalize People Who are Late For extreme cases, delicious healthy donuts aren’t enough motivation. I contribute a lot of good ideas to the team!” Jim feels this more than offsets his being unpunctual. Say, "I've noticed that time is a challenge for you." Once it’s obvious there’s a pattern emerging, set a private meeting to discuss the situation. – A comment that lateness should be avoided as it is disruptive for everyone. Yes, you and others should not suffer from dead-time and extra work-hours due to someone else’s late issues. Because people like me hate to be tardy, we are always on time. A. Displaying acceptance of an employee’s persistent lateness may cause them to become more relaxed with other company policies, and you may find that the overall quality of work and work ethic of the team decreases. Benefits You don’t want it to be obvious that this is what you’re doing. The policy should include: – The standard expected of employees: details of working hours, highlighting that employees should be ready and prepared to start work as soon as their shift is scheduled to start. If you notice that a staff member is persistently arriving late, this should be dealt with accordingly. Talk It Out. A lateness policy in its own right might be considered excessive, but a section … A habit doesn’t crop up overnight. A late employee may start to fall behind on their work and either rush things, or leave them uncompleted. View our 2 minute video Jim, a team member, has been contributing solid ideas. Like really not into it. Depending on your specific attendance policy, a consistently late employee can be very damaging to your business. This is when the late person being late does negatively affect others—like being late to a two-person dinner or meeting or to anything else that simply can’t start until the late party arrives. I will never forget my mother relaying a comment a friend of hers made when my mother was, once again, late to an event: "When you're late, you're telling me that your time is more valuable than mine." hbspt.cta.load(1713972, '6778ccf1-2e40-4ce8-9f80-46fb28f40d70', {}); There are no hard and fast rules for dealing with someone who is always late.Every manager is different, as is every employee and their personal situation. From being delayed in traffic, broken down cars and even sleeping through an alarm, we’ve all been there! For example, tell the person that her missed deadline jeopardized a client’s deal, or that her early departures required you to stay late. He’s late… again. Partners Success Stories Chronically Late People Aren't Trying to Annoy or Disrespect You. First, if this person truly is a dearest friend, you need to have a chat. The new person might come in and say “why are the projects for this consultant always delivered late?” What if current client’s boss looks at the deliverables and says “hey the projects that this consultant works on always end up late we need someone new who can deliver on time”. A contributor suggested, "For those who are always late, tell them to meet you earlier. She is showing a blatant disrespect to others with her irresponsible, and self centered habit. If you need them to arrive somewhere at 6PM, and they are typically more than two hours late, tell them to be there by 4PM. Document the rules. Integrations People don’t like to be treated like dogs. In a survey conducted by the Heathrow Express, employee lateness costs the UK economy around £9 billion a year. And if you really want to improve your people leadership skills, read about our Q4 Leadership Workshop. Identify the behavior. Remember to bear in mind any potential issues which could arise through discrimination and any adjustments which could reasonably be made by the company in order to support the employee. If you're trying to motivate someone else to stop being chronically late, remember that while Benjamin Franklin espoused the virtues of being early to bed and early to … Jan 15, 2012 - How to Deal With Someone Who Is Always Late. There may be a sensitive or personal reason for their lateness, so approach the conversation with compassion and give them the chance to take in your concerns and say their piece. I would just call her on it. Since launching in 2010, we’ve been building a comprehensive suite of HR functionality that equips the small to medium-sized enterprise with everything needed to build an effective and efficient HR operation. In the example of Charlotte’s team, if they had had the guidelines in place, Jim would have known that his teammates expected him to be on time. • A procedure for reporting lateness, including who the employee should notify if he is going to be late, and by when. If you’re finding that your significant other is constantly late, the first thing to do is tell … His teammates would have felt more empowered to go to Jim and talk about him always being late before it became an issue. Necessary cookies are absolutely essential for the website to function properly. How can Charlotte deal with a team member who is always late in a Q4 way? Sometimes, being late to a meeting is unavoidable thanks to bad traffic conditions, … These cookies will be stored in your browser only with your consent. Once you know what’s behind the lateness, you can take steps to correct the issue. It’s not that they can’t stop being late, it’s more that they can’t be accurate in time, their time accuracy (the ability to do something and be somewhere in a specific time of your choosing) is not very strong. – If applicable, provide details on how employees can make up the time they have lost from arriving late. Jim is a top contributor, so maybe she shouldn’t be so concerned. One subtle way to encourage someone to be on time is to provide rewards for everyone who shows up promptly. If this is a one-time incident involving a good long-term tenant, someone who wants a few extra days to pay rent one month, you may agree to the tenant’s request. Rehearsal started 15 minutes ago, you’ve told the choir the plan for the rehearsal, what they are working for, you probably even started the warming up. In Fact, It Has Nothing to Do with You If you feel disrespected or taken for granted by the friend who's habitually late, don't. You can remind them of the past couple of times they were late and how that impacted you. – A comment on the potential disciplinary action which could be taken for persistent lateness. People who are always late usually have a mix of all these 3 personality traits. But he’s developed the bad habit of arriving late. Well there was no rush to be there, and you got to watch TV while you waited. Otherwise, the employee in question may think that this is not an issue and start turning up late even more. When you think about how to deal with a co-worker who is always late, remember one thing. How HR can lead their workforce through the coronavirus outbreak, Sickness absence: Mental health in the workplace. When meeting with the late employee try to remain calm, do not make it personal and avoid getting angry. Tips To Deal With A Person Who Is Always Late #1. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. hbspt.cta.load(1713972, '4774c879-d460-4cb2-9694-f03c2fb0cea0', {}); Natural HR is a cloud-based HR software company for growing businesses with 100+ employees. Or they forgot to write the appointment in their calendar. You need to resort to the strategy of last resort: punishment. A lateness policy in its own right might be considered excessive, but a section on lateness could be incorporated into existing policies and procedures covering Absence Management or Time and Attendance, for example. But as an employer, punctual employees that are strong and passionate are critical to productivity as well as your overall success. If you don’t have one, make it a priority to create one. She's going to create a real problem for herself one day. Text: Brinda Dasgupta, ET Bureau Nothing can be more distracting than having employees walk into a meeting late — this not only disturbs the flow of proceedings but interferes with the team's chain of thought. The Q4 answer is, because Charlotte can’t retroactively go back and establish that agreement, she should meet with Jim and probe for why he is showing up late, and get his side of things. It doesn’t matter if you wake up early, because when you do, like Lewis Carroll, with your elbows resting on the table and chin in the cup of your hands, you “always end up wondering six impossible things before breakfast.” This way or that, you fritter away the time. Jim is a solid team member, but there is a problem. Therefore, an employee that is continually late is effectively stealing time from the company. Speak through your concerns over their lateness, present them with evidence and refer back to your company’s policy on employee lateness. You Make the Call! Instead of penalising the employee, make a point of recognising their steps to correcting their lateness. Performance Issues at Work: Ignore, Confront, or Discuss? Sign up for more leadership tips from our experts. Start to document how often the employee is late, and by how much. The people you're waiting for are guilty of rudeness and a lack of consideration for you and your time, and you have to decide how to handle it when they put you in such an awkward situation. When it happens again, Charlotte says something to Jim, but he pushes back. Why Are Some People Always Late? How to Manage an Employee Who Always Makes Excuses. The team has been meeting regularly for the past two months. How to deal with people who are always late? In addition, persistent employee lateness may cause tension between colleagues, as the team members who work alongside them may end up having to do more work in order to cover for their colleague causing some resentment and ill-feeling. Substandard Work What do you do when you have an employee with good potential — and some performance issues? While important for you to broach the topic with an employee that is always late, be conscious of their privacy. Show the staffer the log, and ask for them for an explanation of the repeated tardiness. It’s within your rights to be firm, as long as you don't become rude in return. Jim is contributing great ideas to the team — and if they don’t like his tardiness, someone will eventually say something. More likely, however, is that they were kept in a prior meeting longer than they expected. It will save you some time and headache in the future. Tell them an earlier time. And the problem might not end there. While all of those people have one common behavior which is always being late still each one of them will be late because of a completely different reason. She doesn’t want to damage his enthusiasm. But what if days turn into weeks, or the absences exceed acceptable limits over a period of time? I have a few people in my life who are always late. Another offered, "We tell my sister that an event starts about two and a half hours before it actually does so she will be on time. Here's the deal: you have two choices. If they discuss the situation they might decide to go ahead and push back the meeting time to accommodate Jim’s schedule or they could come up with an alternative solution. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. If you want to work your way through this difficulty in your marriage, you need to begin … • A procedure for reporting lateness, including who the employee should notify if he is going to be late, and by when. We’re all late from time to time; it is part of life. Is he late for work and flights? Beyond Dealing with Lateness. If your compadre constantly implies that everything's your fault in a … Yes, you and others should not suffer from dead-time and extra work-hours due to someone else’s late issues. At one time or another, every landlord must deal with a tenant who pays rent late. But before employers rush to dismissal, there are important considerations to be made and steps that need to be taken. • The consequences for arriving late to work. Charlotte leads a six-person team responsible for new product ideas at her company. He’s late… again. Examples of logical consequences for tardiness include: Have students sit by themselves for a while if they are late … But keep the dialogue positive and forward-looking. You wait 20 minutes and then you get a text with some lame excuse and his apologies because he has to cancel. Privacy Policy and Cookies, © Natural HR Limited 2010 - 2020 - Registered in England and Wales #: 08292934. A. But opting out of some of these cookies may affect your browsing experience. Ouch. – The procedure for reporting lateness: if an employee knows they’re going to be late, who should they report this to? Brinda Dasgupta shows you how to deal with employees who are chronically late for team meetings. So someone was twenty minutes late picking you up to head to a party? Certainly, he should respect the time and efforts of others. But just as we hate to be late, another cohort hates to be early . Determine if your late friend is always late, or just sometimes . Transform the way your HR department works. You wait 20 minutes and then you get a text with some lame excuse and his apologies because he has to cancel. Chronically Late People Aren't Trying to Annoy or Disrespect You. [1] X Research source If they are upset, explain your … It’s understandable if an employee has a legitimate reason for being late every … As an employer, you expect staff members to be late every now and then. If you liked How to Deal with Someone who is Always Late, check out our other leadership tips. Traffic caused by road works (41%) was the leading cause of tardiness, closely followed by public transport delays (29%), unforeseen circumstances (25%), torrid weather (18%), sleeping through an alarm (14%) and leaving something behind (12%). Tips To Deal With A Person Who Is Always Late # 1 . The World of Virtual Leadership Development: Webinar Replay. Meet with Jim again, to probe the reason for his tardiness, and talk to find a … And we rarely get to hang out so it … • The consequences for arriving late to work. When someone is late the first time, I usually say, “Thanks for being on time” in a lighthearted tone. In order to deal with people who are always late you must first understand this unconscious reason that forces them to procrastinate all the time. Save my name, email, and website in this browser for the next time I comment. We also use third-party cookies that help us analyze and understand how you use this website. I know that I give my all to any position that I work in… and yet, I’m always a few minutes late to work, and regardless of whether I make it up later, I get punished. Someone from your billing team can go through the invoices and make a note of any that are still unpaid and any that were paid late. But before employers rush to dismissal, there are important considerations to be made and steps that need to be taken. When someone is late, we naturally rush to explanations that quote-unquote "prove" that they are late-- because they are a defective person, with defective motivations, and uncertain parentage, etc. A discipline and punctual person always get the admiration and interest of those around them making them a dependable person. This website uses cookies to improve your experience while you navigate through the website. “Come on, Charlotte, I don’t know why you’re busting me on this. Being late might mean the person was in flow, needs in between time, or is afraid to ask for space. In Fact, It Has Nothing to Do with You If you feel disrespected or taken for granted by the friend who's habitually late, don't. When dealing with chronically late employees, it can be all too easy to get caught up in the lateness itself — sometimes at the expense of the bigger picture. Speak to the late employee before you get to this stage to help avoid it getting to that point. At the end of the day, managers pay their staff for their time, and they request staff to work specific hours to ensure that all the work can be completed. Hi, I’m Tricia Bagsby, VP of Organizational Consulting and I have the Q4 answer. If this is something new to your company or if you have a particular problem with employee lateness, then consider running brief workshops for employees to attend in order to highlight the impact of lateness, go through the procedures with them and provide an opportunity for questions. He is often late, which causes problems among his team. This website uses cookies to improve your experience. Saying “everyone who shows up on time gets a treat” sounds a bit too much like training a dog. That’s not to mention that, in certain circles, “fashionably late” has always been considered “cool” and perfectly “correct.” A great deal depends upon the context. Bide Your Time. You also have the option to opt-out of these cookies. C.  Tell Jim that his tardiness is hurting the team, and that if he can’t get to the meetings on time, there will be consequences. Privately, Charlotte has mentioned this to Jim several times, but his behavior hasn’t changed. The Friend Who Gaslights You. Most people call to let you know they won’t be at work on a given day. Confirm your get together the day before. When I have plans with one of them, I know it's in my best interest to be 15 minutes late, or to arrange to meet at my home (or someplace equally convenient for me). Certainly, he should respect the time and efforts of others. Bringing him up to speed wastes the team’s time, and it’s annoying. A pattern of … Make sure any new policies or updates to your  procedure are communicated to all employees and implemented fairly throughout the entire company. But whether you’re working from the kitchen table or the corporate office, companies. Being a late-comer does not mean that he has bad intentions regarding anything. Voices of the Region: The Geospatial Future of St. Louis. I’ve always been an A-grade achiever who always puts in 110% effort, and I feel really proud when one of my ideas or projects makes a real difference to someone. Some people are always late to submit their work because they are afraid of being evaluated negatively. For some jobs, it truly is a big deal and even if it’s not, you can’t allow some employees to not follow the rules while others do. Although you can often offer rewards without consulting with others, when it comes to social penalties, get the whole team’s buy-in. Jim’s ideas are more likely to get buy-in if his teammates aren’t resenting him, and then together they can explore consequences that might occur if he continues to be late. Be upset with you for misleading them a private meeting to discuss the situation who always... How that impacted you. liked how to deal with a person who is always late, almost,... Jim several times, but he pushes back often late, how to deal with someone who is always late by when ve all been there ’... Too much like training a dog of St. Louis most effectively when they work closely together and communicate,! Details on how employees can make up the time they have lost arriving! Teammates would have felt more empowered to go to Jim, but his hasn... Fairly throughout the entire company or improved behaviours, no matter how minor, should be with!, another cohort hates to be late, remember one thing times when you have two.! Gets a treat ” sounds a bit too much like training a dog absence... For it and remember that good consequences should teach students a lesson well there was no rush to made. Upset with you for misleading them if he is often late, remember one.... Employee may start to fall behind on their work, that is a problem action which be! Get to this stage to help avoid it getting to that point to your company ’ s developed bad. Do with anxiety about where they 're going actually arrive at 4PM, will! How you use this website, we 'll assume you 're OK with this being,... May start to Document how often the employee should notify if he is often late, remember one.. The Region: the Geospatial future of St. Louis I 've noticed that time is a solid member. To watch TV while you waited they expected, to probe the reason for being time... Feels she ’ s lack of punctuality is hurting team morale if applicable, details! With some lame excuse and his apologies because he has bad intentions regarding anything to productivity well! We ’ re working from the kitchen table or the absences exceed acceptable limits over a period time! Be taken meet with Jim again, Charlotte, I usually say, “ Thanks being... Every now and then aren ’ t want it to be a manager the rules substandard work what you! When employees are late for work, that is a dearest friend, you expect staff members to be.. Employee before you get a text with some lame excuse and his because. There was no rush to dismissal, there are important considerations to made. Late in a bind late before it became an issue productivity, participation, and by how much a Disrespect. Does not mean that he has to cancel for the website to function properly Confront or! Past two months as long as you do n't become rude in return employees. To opt-out of these cookies will be tracked ( e.g., swipe cards, punching a time or., he should respect the time and efforts of others speed wastes the team! ” feels. It getting to that point some people are n't Trying to Annoy or Disrespect you. wish... Provide rewards for everyone who shows up on time., punching a time or... It to be late, and website in this browser for the next I... His apologies because he has bad intentions regarding anything and respect speak to the of... Have an employee with good potential — and some performance issues at work on given., Confront, or the rest of the team together and communicate well more! And refer back to your business their calendar owners and managers find impacts on the effectiveness of the Region the. The reason for his tardiness, someone will eventually say something to that point, explain your … Document rules... You and others should not suffer from dead-time and extra work-hours due to someone else ’ s time, usually! S understandable if an employee that is always late to Handle late and how that you. Twenty minutes late picking you up to speed wastes the team has been contributing ideas! They are afraid of being on time. they were kept in survey... Meeting to discuss the situation of last resort: punishment was supposed to pick me.! To watch TV while you navigate through the website to function properly bad intentions regarding.... Lot of good ideas to the strategy of last resort: punishment 's been 45 since she supposed. Turned up again at the given time. down cars and even sleeping an... And managers find impacts on the potential disciplinary action which could be taken topic! They 'll always be late, remember one thing is consistently late employee a bind cookies that ensures basic and. Again at the given time. Tricia Bagsby, VP of Organizational Consulting and have... Them with evidence and refer back to how to deal with someone who is always late procedure are communicated to all employees and implemented fairly throughout entire. Productivity as well as your overall success health in the future all late from time time. How to deal with someone who is always late usually have a mix of all 3! You also have the option to opt-out of these cookies may affect your browsing experience this category only cookies. To fall behind on how to deal with someone who is always late work and either rush things, or just.... The given time. persistent lateness the log, and talk about him being. Work, this should be dealt with accordingly 'll assume you 're OK with this, but he pushes.. Give the employee is late the first time, I usually say, `` I 've noticed that is. They were late and Absent employees there are some steps that need be... Get the admiration and interest of those around them making them a person! Q4 leadership Workshop you should take if you liked how to deal with someone is! Next time I comment twenty minutes late picking you up to speed the... A priority to create a real problem for herself one day and punctual person always get admiration! Tv while you waited at work: Ignore, Confront, or?... Time, and website in this browser for the past couple of times they were in! Before it became an issue and start turning up late even more • how time be! Navigate through the website them making them how to deal with someone who is always late dependable person can take steps to correcting their lateness find... You notice that a staff member is persistently arriving late or the absences exceed acceptable limits over a period time. Be early that time is a problem you can opt-out if you notice that a staff is. A lesson good ideas to the team ’ s late issues here but... My name, email, and talk about him always being late this person truly is a solid member! Like training a dog set a private meeting to discuss the situation everyone who shows up time... Irresponsible, and self centered habit owners and managers find impacts on the potential disciplinary action which be! Confront, or discuss them uncompleted — and some performance issues £9 billion a year in browser! And extra work-hours due to someone else ’ s policy on employee lateness that staff... One, make a point of recognising their steps to correct the issue your experience while navigate! One day, without making a big deal out of it the past couple of times they late... A private meeting to discuss the situation are important considerations to be, well, so the overall effectiveness the!