Message:
Date: 2018-01-22 15:45:42 Name: Nick Coutris (https://helpdesk.evolvapor.com/img/print.png) (https://helpdesk.evolvapor.com/print.php?track=VZY-Y4D-ATTG)
Hi Dimitris,
A small number of these devices had a resistance issue with the 510 connector. If you send it in to us we can fix these issues and send it back to you repaired.
We have issued you an RMA Authorization. Please check either your email or the top of this ticket for the RMA Form link.
Once you fill the form out please print this form, include it in your package, and ship it to the address on the form. The return address is displayed on this printed form. You will pay the cost of shipping to us, and Evolv will pay the cost of return shipping. The only shipping Evolv covers the cost of is USPS Standard Shipping.
All packages received without an RMA form inside will be returned to the address on the box.